Hey Andrés, we sent you an email last night with a link to Correos de México your local postal service which Australia Post has handed the parcel over to, you should have received email updates along the way. The tracking shows that your order is at a local post office awaiting collection since the 21/08/25 (6 days).
We would appreciate it if you'd update your review, if you ever have an issue simply reach out to us via email or the live chat. We're happy to help.
