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When you purchase a Pre-Order, you are buying an Out-Of-Stock / Soon-To-Be-Available product not yet in our inventory. We may collect a partial payment / deposit at checkout, store your payment method, then fulfill and charge the full or remaining payment at a future date.

ETA dates (Estimated Times of Arrives) are subject to change, these are not guaranteed release dates. ETA's are provided to us by our distributors. Delays can occur. Titan Pop Culture will fulfill your order as soon as the item becomes available with our Australian Distributors.

ETA's are when it's expected that our distributors will receive their stock at their warehouses. Allow additional time for us to receive the products before shipping them to you.

> Every effort is made to keep the ETA dates displayed on our website up to date.

> Some products may be delayed significantly, this is outside of our control. We will update information on the product page as it becomes available. Store credit is offered should you no longer wish to wait on your Pre-Order.

> If an ETA date has past & the product is still shown as a Pre-Order than the distributor has not received the product on it's ETA. Once we have an update or the product comes off Pre-Order the product page will be updated.

> Contact us if you require an update on your order. You can also track the fulfilment of your order as products arrive at our store by clicking the link in your confirmation email or by signing in/up on our website & clicking on "The Order Number" within the order you'd like to track.

By placing an order for a Pre-Order product you are agreeing to our refund & shipping policies.