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As Stage 4 Lockdowns are coming into effect in Victoria (Stage 3 In regional Victoria), this will cause more delays in Titan Movies & Pop Culture receiving product from our main distributor. As restrictions were eased, we did see an improvement in turn around time, however due to further restrictions now coming into play for a second time, we will be expecting an up to 10 Working Day delay in Handling Time, and a further up to 4 Working Day delay in shipping.
The last few months we've been beefing up what we've got in stock around the store, however any Pre-Orders or incoming stock over the coming weeks may see this delay.
This delay is most certainly not set in stone, and they're maybe times we get items quicker than the estimates above. We ask that you please be patient with us, we are working the absolute hardest we can!
Please also note this delay does not just affect us but every single business that sells Pop Vinyl within Australia!
(Updated April 21, 2020)
COVID-19 is currently putting pressure on our shipping all the way up the supply chain.
We're experiencing delay's with dispatch & shipping from our supplier, which is causing a currently delay of around 3-5 Business Days.
Whilst orders are trickling in, you may experience a delay on pre-orders & back-orders. Some pre-order dates may be pushed back or cancelled by the supplier, if you have concerns around your order please send us an email.
StarTrack / Australia Post is also seeing significant delay's due to the Hard Border Closure in place at the West Australian & South Australian Border. These delay's are outside our control and due to the Emergency Management Plan in place from the West Australian Government.
Because of these delay's delivery times be longer then normal, please bear with us!